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Frequently Asked Questions
What are pipeline minutes?
Pipeline minutes are the execution time for your pipelines on our shared runners. Execution on your own runners will not increase your pipeline minutes count and is unlimited.
What happens if I reach my minutes limit?
If you reach your limits, you simply won’t be able to use our shared runners to execute pipelines until the end of your current billing cycle, or until you upgrade your account to Silver or Gold. Your own runners can still be used even if you reach your limits.
What about your availability and security?
GitLab.com is monitored 24/7. Our servers are hosted on Amazon Web Services (AWS), Digital Ocean, and Azure, we use configuration management, and we patch our servers at least once a week. Our runbooks are public as is our operational issue tracker. GitLab offers Two-Factor Authentication (2FA) via a mobile application or a U2F device, rate limiting, audit logs, and passwords are one-way encrypted. Answers to other common security questions are available on our security page.
What features do not apply to GitLab.com?
The following features do not apply to GitLab.com:
- Allow edits from upstream maintainers in branch
- 4-business-hour standard support response time
- Drag and drop tasks
- SUPPORT file link
- Access to the server
- Runs on metal
- Run your own software on your instance
- Use your configuration management software
- Use standard Unix tools for maintenance and monitoring
- Single package installation
- Single configuration file
- Basic backup and restore mechanism without additional software
- IPv6 ready
- AD / LDAP integration
- Multiple LDAP / AD server support
- Access to and ability to modify source code
- Advanced Global Search
- Advanced Syntax Search
- Create and remove admins based on an LDAP group
- Kerberos user authentication
- Integrate with Atlassian Crowd
- Multiple LDAP server support (compatible with AD)
- PostgreSQL HA
- Import from GitLab.com
- Email all users of a project, group, or entire server
- Limit project size at a global, group, and project level
- Omnibus package supports log forwarding
- Admin Control
- Restrict SSH Keys
- LDAP group sync
- LDAP group sync filters
- Live upgrade assistance
- Auditor users
- Disaster Recovery (Alpha)
- Database load balancing for PostgreSQL
- Code Owners
- Mattermost integration
- Object storage for artifacts
- Object storage for LFS
- Globally distributed cloning with GitLab Geo
- Support for High Availability
- Easy upgrade process
- Configurable issue closing pattern
- Navigate to method/function in a merge request diff
- Custom Git Hooks
- Various authentication mechanisms
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